Agency/owner information
Lux Capital d.o.o.
OiB: 33072131109
Tkalčićeva 15, 10000 Zagreb, Croatia

Requests and reservations are accepted via our web pages.

Specified prices are informative, and the accommodation provider reserves the right to make changes. The change of the reservation is possible only in writing.

Payment options

Payment can be made using one of the following credit or debit cards via MONRI PAYMENTS – PAYMENT SERVICE PROVIDER (PSP)

Mastercard®, Maestro®, Visa

Cancellation conditions

We have two cancellation policies: Non-Refundable and Flexible 5 Days.

With Non-Refundable the guest will be charged the price of the reservation if they cancel any time. With Flexible 5 Days the guest can cancel free of charge until 5 days before arrival.

Credit card purchase security statement

Confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.

This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.

Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.

Monri Payments is PCI DSS Level 1 certified payment service provider.

Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

Conversion statement

All payments will be affected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian Kuna according to the current exchange rate of the ERSTE BANK. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site